Welcome to SweTouch. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully.
1. General Information
2. Acceptance of Terms
By using our website, you agree to the terms outlined in this document. If you do not agree with any of these terms, please discontinue using our website.
3. Products and Services
- Product Availability: All products listed on our website are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
- Product Descriptions: We attempt to provide accurate descriptions of the products available on the website. However, we do not warrant that the descriptions are complete or error-free.
4. Pricing
- Prices: All prices listed on our website are in PKR and are subject to change without notice. We reserve the right to adjust prices at any time without prior notification.
- Promotions: Special promotions, discounts, or offers may be subject to additional terms, which will be provided at the time of the promotion.
5. Order Processing
- Order Acceptance: After placing an order, you will receive an email confirmation. This email does not signify our acceptance of your order; it only confirms that we have received your order. We reserve the right to accept or decline your order for any reason.
- Payment: We accept various payment methods, including credit/debit cards, bank transfers, and Cash on Delivery (COD). Payment must be made in full before dispatch of any products.
- Shipping: We offer free delivery across Pakistan. Delivery times may vary based on your location and product availability. Any estimated delivery times are provided as a guide and are not guaranteed.
6. Returns and Refunds
- Return Policy: We accept returns within 14 days of purchase if the product is unopened, unused, and in its original packaging. Please contact our support team at support@swetouch.pk to initiate a return.
- Refund Policy: Refunds will be processed within 14 days of receiving the returned product. The refund will be made to the original payment method used for the purchase. Shipping fees, if applicable, are non-refundable.
- Exchange Policy: If you receive a defective or damaged product, please contact us within 7 days of delivery to arrange for an exchange.
7. Intellectual Property
- Trademarks: All trademarks, logos, and service marks displayed on our website are the property of SweTouch or third parties. You are not permitted to use these marks without prior written consent.
- Content: All content on our website, including text, graphics, images, and software, is the property of SweTouch and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
8. User Conduct
- Prohibited Activities: You agree not to use our website for any illegal or unauthorized purposes, including but not limited to violating intellectual property rights, transmitting harmful code, or engaging in fraudulent activities.
- Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.
9. Limitation of Liability
- No Warranty: We provide our website and services on an “as-is” and “as-available” basis, without any warranties of any kind, either express or implied.
- Liability: To the fullest extent permitted by law, SweTouch shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
10. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which is available here. Please review it to understand how we collect, use, and protect your personal information.
11. Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the website following any changes constitutes your acceptance of the new terms.
12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Pakistan.
13. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
